Company
QUALITY POLICY
Strategy and Philosophy
Custom Machine is committed to supplying world class machining and value added services. To achieve this goal we commit to the following strategy, philosophy and policies.
Principles
We will adhere to five guiding principles in every aspect of our business. These principles are customer satisfaction, flexibility, technological growth, integrity and employee development.
Prevention
We will emphasize methods that focus on prevention rather than detection of defects by maximizing the utilization of available resources. This resource development includes employee training and continuing research into evolving technology.
Pursuit of Excellence
We will continuously strive to anticipate, understand and fulfill our customers’ expectations and to meet or exceed industry standards.
Continual Quality Improvement
We will pursue process improvement in all elements of our business. We will monitor our progress by evaluating cost of quality, supplier performance, and customer feedback.
Our quality policy will be fundamental to our operation and we will look to our suppliers to embrace this philosophy.
Quality Policy
AS9100, ISO 9001 certified
781.935.4940